Certified Pharmacy Technician – Walmart

Utilized strong attention to detail to accurately transcribe, process, and dispense medications in order to adhere to regulatory guidelines Translated industry jargon to effectively deliver information to patients, colleagues, and healthcare institutions Employed problem-solving abilities to resolve insurance-related issues, ensuring continuity of care for patients with minimal delay Ensured that all daily pharmaceutical deliveries were

Asset Protection Associate (Operations) – Walmart

Mitigated in-store shrink by validating shipping and receiving invoices, auditing high-ticket merchandise and backroom operations, and performing investigations on suspected fraud Conducted surveillance and, when necessary, performed apprehension of confirmed shoplifting suspects Worked hand-in-hand with store faculty to ensure that inventory and bookkeeping best practices were adhered to in order to maintain inventory integrity and

Tier 1 Tech Support – Verizon Wireless

Provided technical assistance to customers via phone, addressing a wide range of concerns such as connectivity, software misconfigurations, and hardware malfunctions on iOS, Android, and Windows devices Collaborated with other teams and submitted escalation tickets when necessary to resolve complex issues such as network outages or service misallocation Maintained accurate records of customer interactions, solutions

Merchandise Reset Team Lead – FSI

Collaborated with management to establish baseline performance goals for various categories of planogram resets Operated in an entirely self-sufficient manner traveling to retail locations within the assigned territory and completing delegated resets Maintained courteous, professional, and expeditious working relationship with contracting retailer

Replenishment Manager – Michaels

Acted as manager-on-duty to perform opening procedures and ensure the store ran within operational guidelines Directly supervised Replenishment team, leading efforts to complete daily stocking as well as seasonal and standard merchandise planogram adjustments Built fixtures and features in order to maximize sales and display appropriate items in driving locations Reviewed weekly payroll and resource